Start with the same delivery brief
Two prices are only useful to compare when they describe the same job. Send the same collection and delivery addresses, complete packaged dimensions, total weight and timing requirements with each enquiry. State whether the vehicle must be exclusive, planned transfers are unacceptable or a specific receiving appointment must be met.
If one quote is based on a single box and another includes a pallet, extra stop or additional person, the difference is more than the headline amount. Keep a copy of the brief and compare each offer against it. Ask about a missing requirement instead of assuming that it is included.
Separate the journey from the service promise
An estimated mileage charge can be a useful starting point, but it does not establish which dates have been accepted or how the goods will travel. Check whether the offer is an indicative estimate or a firm quote for a reviewed consignment. A booking request is also distinct from a confirmed booking.
Compare the timing on the same basis. A flexible collection and delivery allowance is different from an agreed appointment, and a same-day request still needs a confirmed plan. Likewise, direct travel, no planned transfers and an exclusive vehicle are separate requirements. The service description should make the relevant arrangement clear.
Look at the work at both addresses
Check the loading, unloading and handover scope. Explain stairs, a long carry, pallet equipment or the need for another person before the quote is reviewed. Ask how included stop time is defined and what happens if the goods or receiving team are not ready within the agreed arrangements.
Parking, route-specific charges and additional movements may also need consideration. The useful question is not simply whether extras exist, but which known requirements have already been included and which remain subject to review. Keep any agreed changes attached to the same consignment reference.
Check the total and the conditions together
The price guide shows one transport price. Personal is selected by default with VAT included; choose Business to see the estimate before VAT, marked + VAT. Compare the transport charge, extras and applicable VAT when reviewing your quote. International and unusual movements need their own tax treatment confirmed; a generic percentage does not establish the final total. The price guide explains what its transport estimate includes and excludes.
Describe valuable or unusual goods and ask about the applicable liability and insurance arrangements before accepting an offer. A declared value does not itself increase cover, and a published amount is not a guarantee that every item or claim is covered. Check eligibility, exclusions, any excess and the process for requesting additional protection.
Choose a clear, workable agreement
A useful comparison ends with a short list of confirmed facts: what is being carried, between which addresses, when it must be ready and received, how the goods will travel, what handling is included and what the reviewed price covers. Any unanswered point should be resolved before you rely on the arrangement.
For repeated deliveries, discuss the expected pattern rather than extrapolating one price across every future job. Loads, dates and site requirements can change. Start with the price guide or Service Finder to organise the questions, then request a quote for the real consignment.