Dedicated
A vehicle exclusively for your goods.
- Collection & delivery
- Your preferred dates and timesSubject to booking confirmation.
- Vehicle use
- Exclusively for your goods
- Driver & transfers
- Same planned driver and vehicleNo planned depot or hub transfers.
- Included stop time
- 30 minutes at each stopFor waiting, loading and unloading together.
- Goods & vehicle size
- Vehicle matched to your loadSubject to size, payload and access.
- Additional addresses
- Extra stops can be requestedRoute, timing and any extra charge agreed first.
- Business goods liability
- Up to £10,000 per Booking / ConsignmentUp to £50,000 only by prior express written acceptance.
These fixed limits do not apply to Consumers and are not insurance-cover amounts. Liability explained
Dedicated: what’s included
Choose Dedicated when your consignment needs its own vehicle. No other customers' goods are carried, with the same driver and vehicle and no planned depot transfers.
- Exclusive vehicle for your consignment
- Your preferred dates and times, subject to confirmation
- Same driver and vehicle; no planned transfers
v1.7 Business Customer goods-liability limit: £10,000 for all goods under one Booking / Consignment. A higher limit up to £50,000 requires prior express written acceptance after individual review.
- Vehicle and custody
- Exclusive to your consignment. The same driver and vehicle are planned throughout, without depot or hub transfers.
- Collection and delivery
- Preferred collection and delivery dates are reviewed and confirmed for your booking.
- Included stop time
- 30 minutes at each collection or delivery stop, shared between waiting, loading and unloading. This is one combined allowance, not a separate allowance for each activity.
- Basic driver assistance
- Basic, safe assistance from one driver is included for loading, unloading and handing over packaged goods at an easily accessible ground-floor entrance. Stairs, long carries, additional people and specialist equipment need prior review and an agreed price.
- Additional stops
- Additional collection or delivery stops can be requested. We review the complete route, timing, goods and any extra charge before booking.
