Dedicated courier delivery.
Planned around your goods.
Dedicated courier delivery gives your goods an exclusive vehicle, with the same driver and vehicle and no planned transfers. Agree the route, timing and handling.
Email your requirements
An exclusive vehicle for your consignment
Dedicated means the vehicle carries your goods only, with no unrelated customers' cargo. The journey is planned with the same driver and vehicle and no depot or hub transfers. It suits consignments where exclusivity matters, including business equipment, carefully packed fragile goods or a load with a specific receiving appointment.
Start with the collection and delivery addresses, the date and a description of the load. We arrange journeys to and from Cornwall and across the UK, with European requirements reviewed individually.
Dedicated and Premium: the difference is exclusivity
Premium also uses the same driver and vehicle without planned depot transfers, but compatible goods from other customers may share the journey. Choose Dedicated when the vehicle must be reserved for your consignment. Both services allow you to request collection and delivery dates for our team to confirm.
If your goods must remain upright, cannot be stacked or need a particular handover process, describe that before a price and vehicle are agreed.
Match the vehicle to the load and the access
Give the packaged length, width and height of each piece, its weight and the total item count. Include cases, pallets and protective packaging. Let us know about loading bays, narrow entrances, height restrictions and any equipment available at either address.
For valuable or fragile goods, provide the value, packaging details and handling instructions so suitability and the applicable liability and insurance arrangements can be reviewed.
Request a clear delivery plan
Use the quote route for a straightforward UK consignment. For unusual handling, several stops or an international journey, email the full requirements and relevant photographs. Any additional people or loading equipment must be agreed before collection.
Useful next steps
A few details, made clear.
How is Premium different from Dedicated?
Both plan the same driver and vehicle throughout, without planned depot or hub transfers, and allow you to request dates for confirmation. Dedicated is exclusive to your consignment. Premium may carry compatible goods from another customer. If exclusivity is essential, say so explicitly rather than assuming that a direct journey means an empty vehicle apart from your goods.
Can I request a fixed delivery time or receiving appointment?
Yes. Give the exact appointment, correct receiving entrance and a contact who can accept the goods. Dedicated and Premium allow requested dates and times for review. Standard uses flexible, operator-selected days, so a fixed appointment needs review for Premium or Dedicated. Fixed appointments are outside Economy. Make clear whether the deadline means arrival at the gate or completed unloading and handover.
Can a booking include several collection or delivery stops?
Send the stops in order, the goods changing hands at each address and any receiving windows. Dedicated, Premium and Standard extra stops need route and price review. Economy normally has one collection and one delivery; extra addresses require an individual exception, with its usual goods limits and deadline still applying. The vehicle must suit the load carried at every stage.
What loading and unloading help is included?
The four UK road options include basic, safe assistance from one driver for packed goods at an easily accessible ground-floor entrance, without stairs or a long carry. Waiting, loading and unloading share the selected service’s included stop-time allowance. Intensive work, additional people or specialist equipment need prior review and an agreed plan. International assistance is confirmed individually.
Something specific to your delivery? Send us the details.